You have the right to return a purchased product within 14 working days for any reason.
Return process :
If you with returning or exchanging a product, please contact us via email at [email protected] or call +30 210 2221619. After contacting us you will send back the product and we will replace it or refund it.
Please note that in this case you are responsible for all shipping cost that will occur.
In order to return of exchange a product it has to be returned in perfect condition. That includes the initial packaging and tags as well as the purchase receipt you received.
During transit the product safety is your responsibility, so make sure it is safely wrapped and transported to us.
Important: If the product you receive arrives damaged, please contact us within the same day of receiving it. Do not discart the product as you will be asked to send us pictures showing the damage. In this case we will fully pay all replacement and shipping expenses that will occur.
We do not accept returns of:
Baby ladopana for hygiene reasons
Products on offer and special custom orders